If for some reason you're not completely satisfied with your glasses, you are entitled to a one time, no questions asked return for an exchange or refund within 30 days of receiving.
We provide a 365-Day warranty that offers a one-time replacement pair within 365 days of receipt for any possible defects in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.
How to Return Your Glasses:
1. Contact our Customer Service Department at firstname.lastname@example.org to approve the return.
2. All returns must be returned in their original condition, include an eyeglass case and lens cleaning cloth.
3. Package your glasses securely and make sure to include your contact information, order number.
4. Once your return is received, we will process refund in 3 business days. Your refund will be credited back to your original account of payment.