What if I fill in the wrong prescription after I place the order?
We can change your order details for free if your order is still in "Paid" status and hasn't been updated to "Product Manufacturing". Please note that any price differences of frame, lens, coating, and shipping upgrades will be charged.
If the order status is "Product Manufacturing", it means your order is in the process now. Our optical lab and lens supplier will charge a processing fee for the changes. If your lenses are free, a 5.00 USD processing fee is needed. If you have upgraded lenses or coatings, then half of the lens total will be charged.
If the order has already been packaged and shipped out, we cannot change the order details for you.