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I'm going to be completely honest here. I never planned on going to Pearle Vision. I went to another business closer to my house to buy glasses from that I had previously purchased glasses from and the woman was absolutely terrible! She was rude, insensitive and acted like I was a burden. It made me want to give and purchase glasses online. Instead, I drove over to this Pearle Vision in Skokie. I walked in on a Sunday and almost immediately was greeted by the floor manager (I think her name was Sarah?). She was incredibly helpful and kind. I told her what style I liked and she showed me different frames and sizes in the style I desired. She was courteous and willing to help me find something I wanted. Every pair was perfect with the next one being even better. I had 3 pairs that I loved and ended up choosing the Prada Linea Rossa glasses below. I did not purchase the glasses that day, but I told her I would be back. I went back a couple of days later and was helped by Elvi who walked me through the purchase and anything additional I may need on the lenses. I don't have vision insurance, but they worked with me on my discount plan so I didn't feel like I was overspending. Once again, I felt like they treated me like a friend and cared about what I wanted and weren't doing it for the sale. I love my glasses and I love the service that I have received. Already, I have went back to thank them and had some minor repairs done which they did in a few minutes while I waited. This staff is one of the best that I have ever had the pleasure of dealing with and I will definitely be recommending them to friends and family for future visits. Thank you Pearle Vision in Skokie!